Water companies in England 'using loopholes' to avoid paying for outages

Ofwat CEO says rules must be changed so that customers left without water get compensation automaticallyWater companies in England are using loopholes in order to not pay people who are left for days without running water, the CEO of the regulator has said.Tens of thousands of homes across the country have been left without water for days this year as ageing pipes burst. Continue reading...